Every call answered. Every job booked.

You hold the wrench. Sam holds the phone.

DispatchSam answers your existing business number 24 hours a day, works out what the caller needs, and books the job straight into your calendar. Missed calls get a text back within seconds. Callers who don't book get followed up automatically. You don't log into anything.

How it works

You keep your number. Calls forward from the line your customers already have. Nothing to port, nothing to reprint, no app to install.
Sam answers and qualifies. Trade-specific questions for HVAC, plumbing, and electrical, with emergency situations — gas smell, active flooding, sparking panel, no heat in freezing weather — recognised and escalated immediately rather than queued.
The job gets booked. Sam checks your real calendar availability and books a slot while the customer is still on the phone. Times come from your calendar, never invented.
Nobody falls through. Missed calls get an instant text back. Callers who didn't book get a week of follow-up. Booked jobs get no-show reminders. Past customers get brought back seasonally.

Built for three trades, not all of them

HVAC, plumbing, and electrical. Sam knows what counts as an emergency in each, what questions matter, and what shouldn't be answered over the phone — it never diagnoses a fault or quotes a price. That's the technician's job on site.

What it costs

One plan, month to month, cancel any time. There is no long-term contract and no per-seat pricing. Setup is handled by a person on our side — connecting your calendar, tuning the script to how you actually run jobs, and setting your service area so Sam never books work outside the ZIP codes you cover.

For current pricing, or to talk about whether this fits your shop, get in touch.

Calls are recorded

Every call opens by telling the caller they may be recorded and that they can hang up if they'd rather not be. Recordings and transcripts are used to keep Sam accurate and are automatically deleted after 30 days. Full detail is in our Privacy Policy.

Contact

DispatchSam is operated by DESIGNFLARE LLC, United States.

Email manager.dispatchsam@gmail.com. We reply to every message from a real person, usually the same day.