24/7 Dispatch Desk for
You hold the wrench. Sam holds the phone.
- No apps
- No passwords
- No tech to learn
Answers every call. Books the job. English or Spanish.
It's automated. That's the point.
Ever thought what a missed call may be worth?
Walking out the door to whoever picked up.
10 missed calls × 3 in 10 booked = 3 jobs × $350 = $1,050 a week. × 4.33 weeks = $4,550 a month.
The challenge
Test Sam. Be the customer.
- Mumble your address.
- Switch to Spanish.
- Change your mind twice.
DEMO LINE
(888) 511-1SAMEverything that Sam does for you
It listens like your best dispatcher
Sam is trained on how HVAC, plumbing and electrical calls really go. It hears the problem, asks what your tech would ask, and knows a repair from an emergency.
I can smell gas in the kitchen.
Emergency Tells them to get out and call 911 or the gas company from outside, then texts your on-call phone.
Water's pouring through the ceiling.
Emergency Tells them where the main shutoff usually is, texts you and books the soonest slot.
The panel's buzzing and it smells like burning.
Emergency Tells them not to touch it and texts you straight away.
Hola, no tengo agua caliente.
Español Switches to Spanish for the whole call, and their texts come in Spanish.
My AC's blowing warm air. What's wrong with it?
No guessing It can't see the unit, so it doesn't diagnose. It takes down what they see and books your tech.
How much for a new water heater?
No price A number said on the phone is one you're held to. Your tech prices it on site.
Can you put me through to the owner?
No transfer You're on a job; that's why you have Sam. It books them, and you get their details by text.
Only verified addresses get booked
Checked with Google while the caller's still on the line, in a slot that's actually free. How it works
HVAC — Maria Delgado
Wednesday, October 7 · 8:00 – 10:00am
- Phone
- (217) 555-0143
- Address
- 4127 Maple Ave
Springfield, IL 62704
✓ Address verified - Map
- Open in Google Maps
- Problem
- AC running but blowing warm air
Booked by Sam (DispatchSAM)
Nobody forgets the appointment
| When | Your customer | You |
|---|---|---|
| Booked | ||
| Day before | ||
| 3 hours before | ||
| 2 hours before | ||
| Emergency | ||
| After the job |
Quiet at night. No booking texts to you before 8am or after 8pm. Only emergencies get through.
Judge Sam by the report
| Report | Lands |
|---|---|
| Daily | 7pm: answered, booked, who needs a call |
| Weekly | Monday 8am: the week, and callers outside your area |
| Monthly | The 1st, 8am: the month |
Any time: dispatchsam.com/account. No password — we text you a code.
DispatchSAM · 7:00pm
Your shop — Tuesday 6 October — needs a call
Needs a call from you
Tomorrow
Sam remembers your customers
I'm booked for this morning and nobody's turned up.
I can see a booking on this number for 8 to 10 today. What name is it under?
Maria Delgado.
Thanks, Maria. I've let the shop know you're waiting.
- Knows a returning customerSees they've used you before and asks if it's the same job.
- Finds, moves or cancels a bookingOnce the caller gives the name it's under.
- Running late?Sam tells you the customer is waiting.
- Reads out their detailsA matching number isn't proof of who's calling.
- Shares them with another shopYour customers stay yours.
A missed call still becomes a job
- NowText back: what can we help with?
- Day 1Still need someone out?
- Day 3Openings this week.
- Day 6A last note. Then it stops.
- Booked✓ Follow-up stops the moment they book.
Your shop Sat
A last note from us
This is the last time we'll email about your AC…
Your shop Wed
Still need a hand with your AC?
If it's still outstanding we have openings this week…
Your shop Mon
About your call yesterday
You called about your AC. We didn't get a time booked in…
✓ They call back and book. Follow-up stops.
Limited time only
FREE 14-day pilot
- No card
- No setup fee
- No charge
14 days or 250 minutes of calls, whichever comes first. HVAC, plumbing and electrical, anywhere in the US.
Ready now? Skip the pilot and start today.
Priced on jobs at the same time
No hidden prices. What you see is what you pay.
- Month to month
- Cancel any time
A bigger plan books more jobs into the same hour: more potential revenue per hour.
One or two booked jobs a month may cover Solo. Three or four may cover Crew or Fleet.
We only earn more when you do. See how
Over your minutes it's $15 an hour, or part of one, and Sam will never stop answering.
Questions
Is Sam an AI?
Yes. It says it's automated when it answers, before you say a word, and says yes to anyone who asks.
Does Sam speak Spanish?
Yes. Sam switches to Spanish the moment a caller speaks it, and their confirmation and reminder texts come in Spanish too.
Do I have to change my number?
No. You forward your line to Sam. The number on the van stays yours.
Can it put the customer through to me?
No. It books them. In an emergency it texts your on-call phone during the call.
What if I go over my minutes?
$15 for every started hour over. Sam never stops answering.
Can I see my calls?
Yes, on your account page. You sign in with a code by text, not a password.
What if I want to talk to a person?
Email hello@dispatchsam.com. A person replies within one business day.