Something wrong? Tell us.
Your line, a bill, your plan, or you want out? You get a ticket number, any hour.
(888) 501-3SAMSales, sign-up and support · any hour
Call Sam
Talk it through. Sam takes it down and reads your ticket number back.
(888) 501-3SAMYour account page
Change your plan yourself, or raise a ticket with the detail written down.
Three things from your invoiceWhat's happened?
Pick the closest and we'll point you at the right thing.
What we'll need from you
Three things, all of them on any invoice we've sent you.
Your CBI number
Top of every invoice. It never has O, 0, I, 1, S or 5 in it, so anything that looks like one of those is a misread — look again.
CBI-K7M2-4RQP
The number your customers call
Your own line, the one that forwards to Sam.
Your business name
As it is written on the invoice. Changing your plan and raising a ticket both ask for all three.
Anything that needs a person: email hello@dispatchsam.com. A person replies within one business day.
A ticket changes nothing on its own
Your line keeps being answered either way. To change your plan now, use your account page. To sign a new shop up, go to the sign-up page: fill in the form, or call the sales line at the top of it.