Something wrong? Tell us.
Your line, a bill, your plan, or you want out — whichever it is, you get a ticket number and a person who reads it. Any hour, three ways.
Call Sam
Talk it through. Sam takes it down and reads your ticket number back.
(737) 618-5983 →Fill in the form
On the plan page, below your details. Good for anything with detail.
Manage your plan →What's happened?
Pick the closest and we'll point you at the right thing.
What we'll need from you
Three things, and all three are printed on any invoice we've sent you. We ask for all three together because a CBI number on its own is printed on a piece of paper — by itself it proves nothing.
Can't lay hands on an invoice? Call the line and a person will work it out with you.
Raising a ticket doesn't change anything on its own. Asking to close your account doesn't cancel it, and asking about your plan doesn't move it — your line keeps being answered either way until we've spoken.
Want to change your plan yourself, right now? That's on the plan page.
One thing Sam can't do here
Sam can't sign a new contractor up in the chat. If that's what you're after, call (737) 618-5983 or use the signup form.